Terms of Use

Last Updated: August 12, 2026

Welcome to rental-boxes.com.

These Terms of Use (“Terms”) govern your access to and use of the Rental-Boxes website located at rental-boxes.com (the “Site”), including information, features, forms, communications, and other content available through the Site.

Rental-Boxes (“Rental-Boxes,” “we,” “us,” or “our”) provides reusable moving-box rental and related services primarily in the Inland Empire, California area.

Please read these Terms carefully.

BINDING AGREEMENT

BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS.

If you do not agree to these Terms, you should not access or use the Site.

These Terms concern use of the Site. Individual rentals, deliveries, pickups, pricing, deposits, damage charges, replacement charges, or other services may also be governed by separate order confirmations, rental agreements, invoices, or other agreements provided to you.

If there is a conflict between these Terms and a separate written rental agreement concerning the actual rental of products or services, the specific rental agreement will control with respect to that rental.

1. ELIGIBILITY AND AGE REQUIREMENTS

The Site is intended for individuals who are at least 18 years old.

By using the Site, submitting an inquiry, or entering into a rental transaction, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

If you are under 18, you may not use the Site to enter into a transaction or submit personal information to Rental-Boxes without appropriate authorization.

2. SITE ACCESS

Rental-Boxes provides the Site to allow visitors to:

Learn about our reusable moving-box rental services;
Review available products or packages;
Request information;
Request a quote;
Check or inquire about availability;
Contact Rental-Boxes;
Schedule or arrange delivery and pickup;
Communicate with customer service; and
Learn more about our business and service area.

We may modify, suspend, restrict, discontinue, or terminate any portion of the Site at any time without prior notice.

We do not guarantee that the Site or any particular feature will always be available.

3. SERVICE AREA

Rental-Boxes primarily serves customers in the Inland Empire, California area.

Service availability may vary by location, date, inventory, delivery capacity, rental duration, and other factors.

Information displayed on the Site does not guarantee that Rental-Boxes will be able to provide service to a particular address or on a particular date.

Please contact us at (909) 285-1829 or info@rental-boxes.com to confirm service availability.

4. RENTAL REQUESTS AND AVAILABILITY

Any request submitted through the Site is subject to confirmation by Rental-Boxes.

Submitting an inquiry, quote request, reservation request, or other form does not guarantee:

Product availability;
Acceptance of a rental;
A particular delivery or pickup date;
A particular delivery or pickup time;
A specific price; or
Performance of services.

Rental-Boxes may accept, reject, reschedule, modify, or cancel a request based on availability, service-area restrictions, inventory, safety concerns, payment issues, weather, access conditions, or other reasonable business considerations.

A rental is not considered confirmed until Rental-Boxes provides confirmation.

5. PRICING AND PAYMENT

Prices displayed on the Site may be subject to change.

The final amount due for a rental may depend on factors such as:

Rental package;
Quantity of boxes or equipment;
Rental duration;
Delivery location;
Pickup location;
Additional rental periods;
Additional products or services;
Applicable taxes;
Damage or loss;
Replacement costs; or
Other charges disclosed to you in connection with your rental.

Where applicable, payment may be processed by a third-party payment processor.

You agree to provide accurate and complete billing and payment information.

Additional payment, cancellation, refund, deposit, damage, or replacement terms may be provided in your rental agreement, invoice, checkout process, or order confirmation.

6. DELIVERY AND PICKUP

Delivery and pickup dates or times provided by Rental-Boxes may be estimates unless expressly confirmed otherwise.

You are responsible for providing accurate:

Delivery addresses;
Pickup addresses;
Contact information;
Access instructions; and
Other information reasonably necessary to complete delivery or pickup.

You agree to provide safe and reasonable access to the applicable property.

Rental-Boxes is not responsible for delays resulting from circumstances outside our reasonable control, including:

Traffic;
Weather;
Road closures;
Vehicle problems;
Unsafe conditions;
Incorrect customer information;
Inability to access a location;
Natural disasters;
Government actions; or
Other unforeseen circumstances.

If Rental-Boxes cannot safely or reasonably access the delivery or pickup location, we may reschedule the service.

7. CUSTOMER RESPONSIBILITIES FOR RENTED PROPERTY

You are responsible for rented boxes, equipment, and other property provided by Rental-Boxes while those items are in your possession or control.

You agree to use rented items in a reasonable and lawful manner and according to any instructions provided.

You may not:

Intentionally damage rented property;
Alter rented property;
Sell rented property;
Give rented property away;
Abandon rented property;
Use rented property for unlawful purposes; or
Claim ownership of rented property.

Unless otherwise stated in a separate rental agreement, Rental-Boxes retains ownership of all rental products and equipment.

You may be responsible for charges associated with lost, stolen, destroyed, excessively damaged, or unreturned rental property as specified in your applicable rental agreement or order terms.

8. RENTAL PERIODS AND RETURNS

Your rental period begins and ends according to the dates confirmed by Rental-Boxes.

If you need additional rental time, you should contact us before the scheduled end of the rental period.

Additional rental charges may apply for extensions.

You are responsible for making rented property reasonably available for pickup at the agreed location and time.

Additional terms relating to rental extensions, missed pickups, unreturned items, or replacement charges may be included in the applicable rental agreement or invoice.

9. OWNERSHIP OF SITE AND CONTENT

The Site and its content, including without limitation:

Text;
Graphics;
Logos;
Business names;
Photographs;
Images;
Videos;
Layouts;
Designs;
Icons;
Software;
Website features; and
Other materials

are owned by Rental-Boxes or our licensors and may be protected by copyright, trademark, trade-secret, and other intellectual-property laws.

These materials are collectively referred to as “Content.”

Except as expressly permitted by these Terms, you may not reproduce, distribute, modify, publish, transmit, display, sell, license, or commercially exploit Site Content without our prior written permission.

10. LIMITED PERMISSION TO USE THE SITE

Rental-Boxes grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Site for lawful personal purposes.

This permission does not transfer ownership of the Site or Content to you.

Rental-Boxes may revoke this permission if you violate these Terms.

11. TRADEMARKS

The Rental-Boxes name, logos, designs, slogans, service names, and other brand elements may be trademarks or service marks owned by Rental-Boxes.

You may not use Rental-Boxes trademarks, branding, or confusingly similar marks without prior written authorization.

Nothing on the Site grants you a license or right to use any trademark by implication, estoppel, or otherwise.

12. ACCEPTABLE USE

You agree to use the Site only for lawful purposes.

You may not use the Site to:

Violate any applicable law or regulation;
Commit fraud or misrepresentation;
Impersonate another person or business;
Submit intentionally false or misleading information;
Interfere with operation of the Site;
Gain unauthorized access to systems or accounts;
Introduce viruses, malware, ransomware, malicious code, or other harmful technology;
Circumvent security measures;
Launch denial-of-service attacks;
Harass, threaten, abuse, or intimidate Rental-Boxes personnel or other persons;
Infringe intellectual-property rights;
Collect personal information about others without authorization;
Use the Site in a way that damages Rental-Boxes or its business operations; or
Use the Site for an unlawful, deceptive, or fraudulent purpose.

13. AUTOMATED ACCESS AND SCRAPING

Except for ordinary indexing by public search engines in accordance with applicable instructions, you may not use automated systems to extract, reproduce, monitor, scrape, or systematically collect Site Content without our prior written permission.

This includes, where applicable:

Bots;
Crawlers;
Spiders;
Scraping software;
Automated extraction tools;
Autonomous agents; or
Similar automated technologies.

Nothing in this section prohibits activity that cannot lawfully be restricted.

14. THIRD-PARTY LINKS AND SERVICES

The Site may contain links to websites, software, services, payment processors, social-media platforms, or other resources operated by third parties.

These links are provided for convenience.

Rental-Boxes does not control and is not responsible for the content, availability, privacy practices, security, products, or services of third parties.

Your use of a third-party website or service is subject to that third party's own terms and policies.

15. PRIVACY

Your use of the Site is also subject to our Privacy Policy, available on rental-boxes.com.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including information associated with SMS/text messaging.

By using the Site, you acknowledge our Privacy Policy.

16. SMS/TEXT MESSAGE TERMS

Rental-Boxes may provide SMS or MMS communications relating to inquiries, rentals, customer service, scheduling, delivery, pickup, or marketing where you have provided applicable consent.

Consent to Receive Text Messages

If you affirmatively opt in to receive text messages from Rental-Boxes, you authorize Rental-Boxes to send messages to the mobile telephone number you provide.

Messages may include, depending on the consent you provide:

Responses to inquiries;
Rental availability information;
Quotes;
Order or rental information;
Delivery notifications;
Pickup notifications;
Scheduling communications;
Customer-service communications; and
Marketing or promotional messages where separately authorized.

Consent to receive marketing or promotional text messages is not a condition of purchasing or renting any goods or services.

Message Frequency

Message frequency varies.

The number of messages you receive will depend on your interactions with Rental-Boxes, your rental activity, and the messaging program to which you have consented.

Message and Data Rates

Message and data rates may apply.

Your wireless provider may charge you according to your mobile service plan.

Rental-Boxes is not responsible for charges imposed by your wireless carrier.

Opt-Out

You may opt out of text messages at any time by replying:

STOP

We may also recognize commonly supported opt-out keywords including:

END
CANCEL
UNSUBSCRIBE
QUIT

You may receive a final confirmation message after submitting an opt-out request.

After your opt-out has been processed, you will no longer receive messages from the applicable SMS program unless you subsequently provide consent again, except where messages are otherwise permitted by law.

Help

For assistance, reply:

HELP

You may also contact Rental-Boxes at:

(909) 285-1829

info@rental-boxes.com

Mobile Carrier Availability

Delivery of text messages is subject to effective transmission by your mobile carrier and is outside Rental-Boxes' complete control.

Wireless carriers are not liable for delayed or undelivered messages.

Mobile Privacy

Rental-Boxes' use of mobile information is governed by our Privacy Policy.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Service providers may receive limited information where necessary to provide SMS or communications services on behalf of Rental-Boxes.

17. EMAIL COMMUNICATIONS

When you provide your email address, Rental-Boxes may use it to send transaction, customer-service, rental, scheduling, or other communications related to your relationship with us.

Where permitted and where any required consent has been obtained, we may also send marketing communications.

You may opt out of marketing emails using an unsubscribe mechanism contained in the email, where available, or by contacting:

info@rental-boxes.com

Opting out of marketing emails does not prevent us from sending transactional or service-related communications.

18. USER SUBMISSIONS AND FEEDBACK

If you voluntarily provide Rental-Boxes with ideas, suggestions, reviews, comments, recommendations, or other feedback (“Feedback”), you represent that you have the right to provide it.

Unless otherwise agreed in writing, Feedback is not confidential.

To the extent permitted by law, you grant Rental-Boxes a non-exclusive, worldwide, royalty-free right to use Feedback for legitimate business purposes, including improving our products and services.

This section does not transfer ownership of personal information and does not alter our obligations under our Privacy Policy.

19. SITE INFORMATION

We attempt to provide accurate and useful information on the Site.

However, information may occasionally contain:

Typographical errors;
Pricing errors;
Availability errors;
Outdated information;
Technical errors; or
Other inaccuracies.

We reserve the right to correct errors and modify Site information at any time.

You should contact Rental-Boxes directly if information is important to a rental decision.

20. SITE PROVIDED “AS IS”

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

Rental-Boxes does not guarantee that:

The Site will always be available;
The Site will operate without interruption;
The Site will be error-free;
Information will always be complete or current;
Security incidents will never occur; or
The Site will be free from harmful components.

To the fullest extent permitted by law, Rental-Boxes disclaims warranties relating to the Site, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

21. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RENTAL BOXES AND ITS OWNERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SITE.

This may include, where permitted by law, damages relating to:

Loss of profits;
Loss of revenue;
Loss of data;
Business interruption;
Loss of opportunity; or
Loss of goodwill.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Separate rental agreements may establish additional rights, limitations, obligations, or remedies concerning rented products and services.

22. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Rental-Boxes and its owners, employees, contractors, representatives, and agents from claims, liabilities, losses, damages, costs, and expenses arising from:

Your unlawful use of the Site;
Your material violation of these Terms;
Your infringement of another person's rights; or
Fraudulent or intentionally harmful conduct associated with your use of the Site.

This provision does not require indemnification to the extent prohibited by applicable law.

23. COPYRIGHT COMPLAINTS

Rental-Boxes respects intellectual-property rights.

If you believe material appearing on rental-boxes.com infringes a copyright you own or are authorized to enforce, please contact:

Rental-Boxes
Email: info@rental-boxes.com

Your notice should include sufficient information for us to identify:

The copyrighted work you believe has been infringed;
The allegedly infringing content and its location;
Your name and contact information;
A statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or law;
A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act for the copyright owner; and
Your physical or electronic signature.

If your business requires a formally registered DMCA designated agent, the applicable agent information should also be published and maintained as required by law.

24. DISPUTE RESOLUTION

We encourage customers to contact Rental-Boxes first if a disagreement arises so the parties can attempt to resolve the matter informally.

Before filing a legal action concerning these Terms or your use of the Site, you agree to provide Rental-Boxes with written notice describing the dispute and requested resolution.

Notice should be sent to:

info@rental-boxes.com

The parties agree to make a reasonable, good-faith effort to resolve the dispute before commencing formal proceedings, except where emergency or injunctive relief is reasonably necessary.

25. GOVERNING LAW

These Terms and disputes relating to the Site will be governed by the laws of the State of California, without regard to conflict-of-law principles, except where federal law applies or where applicable law requires otherwise.

26. VENUE

Unless applicable law requires otherwise, any judicial proceeding arising out of or relating to these Terms or use of the Site shall be brought in a court of competent jurisdiction located in California.

Nothing in this section prevents an eligible party from bringing an individual matter in a court of appropriate small-claims jurisdiction.

27. NO WAIVER

Failure by Rental-Boxes to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

A waiver is effective only if made expressly by Rental-Boxes.

28. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.

29. ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent.

Rental-Boxes may assign its rights or obligations in connection with a merger, acquisition, restructuring, sale of business assets, change of ownership, or other lawful business transaction.

30. ELECTRONIC COMMUNICATIONS

You agree that communications provided electronically may satisfy legal requirements that communications be in writing to the extent permitted by applicable law.

We may communicate with you through:

Email;
SMS/text message where permitted;
Telephone;
The Site; or
Other contact methods you provide.

It is your responsibility to provide accurate contact information.

31. ACCESSIBILITY

Rental-Boxes seeks to make its Site reasonably accessible to users.

If you experience difficulty accessing information or using a feature of the Site, please contact us at:

(909) 285-1829

info@rental-boxes.com

We will make reasonable efforts to address accessibility concerns.

32. CHANGES TO THESE TERMS

Rental-Boxes may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of these Terms.

Changes become effective when posted unless otherwise stated or required by applicable law.

Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

If you do not agree to revised Terms, you should stop using the Site.

33. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any other applicable policies or agreements expressly incorporated into them, constitute the agreement between you and Rental-Boxes regarding use of the Site.

Separate rental agreements, invoices, order confirmations, or other transaction-specific documents may contain additional terms governing a particular rental or service.

34. SURVIVAL

Provisions that by their nature are intended to survive termination of these Terms will remain in effect after termination.

This may include provisions relating to:

Intellectual property;
Limitations of liability;
Indemnification;
Dispute resolution; and
Other accrued rights and obligations.

35. CONTACT US

If you have questions regarding these Terms of Use, contact:

Rental-Boxes
Website: rental-boxes.com
Serving: Inland Empire, California area
Email: info@rental-boxes.com
Call or Text: (909) 285-1829

For SMS assistance, reply HELP.

To opt out of SMS messages, reply STOP.